Nutrition Consultation FAQs

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For GP referred and self- referred clients, an initial consultation costs $220 and subsequent consultations are $180. This fee is payable on the day of consultation and applies to anyone who attends the clinic as a private client, or is on a team care arrangement with their GP. If you have private health, your rebate is at the discretion of your private health insurer. Sessions under a GPCCMP or EDP with your GP attract a rebate of $63.40 which is applied once payment of the appointment has been received. It takes up to 48 hours to be received into your bank account. 

If you are accessing consultations at The Food and Life Clinic through your NDIS plan, and your funding is plan-managed will be charged at the scheduled rate of $178.99 (as of 1st July 2026). Self-managed clients will continue to be invoiced at $188.99.

Consultations run for 50 minutes with an additional 10 minutes for administration at the end. Please allow up one hour for the consultation in it's entirety.

If you need to reschedule, just send an email, give us a call, or message us directly—we’re happy to help. We kindly ask for as much notice as possible, as it can be tricky to fill appointments at short notice.

You’ll receive both an email and text reminder three business days before your scheduled appointment. Please note that The Food and Life Clinic has a cancellation policy: a cancellation or rescheduling fee may apply if changes are made within 48 business hours of your appointment time.

As a healthcare organisation, we are in the business of supporting people. We don't love charging cancellation fees, however we must do this to make the organisation sustaintable. We do our best to offer an alternative appointment within 7 days to help you avoid this fee. As a small business, your consideration means a lot to us.

Not at all. The Food and Life Clinic offers virtual consultations via Zoom, so you can access support from anywhere in Australia— no matter where you live.

In Australia, the term “nutritionist” isn’t regulated, which means anyone can use it regardless of qualifications. In contrast, a dietitian has completed accredited university training in nutrition and dietetics and is qualified to provide evidence-based advice, including support for health conditions. An Accredited Practising Dietitian (APD) is a dietitian who has met strict standards set by Dietitians Australia, including ongoing professional development. Only APDs can offer Medicare-rebated services and are recognised as the gold standard in nutrition care.

Kelly is also a Credentialed Eating Disorder Clinician with advanced training. Kelly continues to learn and train to bring the highest standard of evidence-based practice to her clients.

At The Food and Life Clinic, we work with individuals aged 10 years and over. For children and adolescents under 14 years, the initial consultation is usually held with the parent/s or caregiver/s only, and from there, we work together to decide on the most supportive and appropriate approach moving forward for the young person.

The number of sessions varies for each person. Someone managing a chronic health condition without additional complications may only need two or three sessions. In contrast, those navigating a more complex relationship with food may benefit from longer-term support. We always discuss this during the initial consultation and continue to review your needs over time as your confidence and capacity grow.

The Food and Life Clinic is committed to creating a safe, supportive space where you can share your experiences, feelings, and concerns. We take your privacy and confidentiality very seriously.

If you have been referred by a GP, psychiatrist, or paediatrician for Medicare rebatable sessions, we are required to provide reports to these healthcare providers. We are also required to provide reports to the NDIA for NDIS participants, Beyond this, your information will not be shared with anyone without your explicit consent, and only if we believe it would be beneficial for your care. We take your right to privacy and confidentiality very seriously.